2025 Salesforce Public-Sector-Solutions–Valid Valid Vce

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Salesforce Public-Sector-Solutions Exam Syllabus Topics:

Topic	Details
Topic 1	Public Sector Solution Product Configuration: This section assesses the proficiency of public sector technical consultants in identifying and implementing the right Salesforce Public Sector Solutions components for business requirements. Skills in Omnistudio, Service Cloud, and automation tools are key. It tests the ability to create optimized configurations, action plans, and digital experiences that enhance service delivery.
Topic 2	Public Sector Solutions Implementation Strategies and Best Practices: This domain measures the ability to implement Salesforce Public Sector Solutions using strategic approaches and industry best practices. Focus areas include PSS solutions, data sharing, security, scalability, and data quality. Demonstrating expertise in mapping business processes and designing robust solutions reflects the technical consultant’s aptitude for driving successful implementations in complex public sector environments.
Topic 3	Public Sector Solutions - Product-Specific Systems Knowledge: Proficiency of public sector technical consultants in configuring systems for licenses, permits, inspections, grants management, employee experience, and emergency response will be tested. Understanding document processing, eSignature technologies, and reporting options is critical. Success in this area demonstrates expertise in delivering tailored solutions aligned with customer objectives and lifecycle requirements.

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SalesforcePublic Sector Solutions Accredited Professional Sample Questions (Q53-Q58):

NEW QUESTION # 53
A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications.
What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

A. Set up Sharing Rules to grant authenticated users access to their Cases. Applications, and Accounts
B. Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts
C. Set Org-Wide Defaults for External Users to Hidden for everything
D. Set Org-Wide Defaults for External Users to Private for everything

Answer: B,C

Explanation:
Org-wide defaults for external users determine the baseline level of access that guest users and authenticated community users have to records they do not own. Setting them to Hidden for everything means that external users cannot see any records by default, unless they are explicitly shared with them. Sharing sets are used to grant access to records that are associated with a specific user or profile in a community. By setting up sharing sets, the authenticated community users can access their own Cases, Applications, and Accounts, but not those of other users. References: https://help.salesforce.com/s/articleView?
id=psc_admin_concept_psc_overview.htm&type=5&language=en_US https://developer.salesforce.com/docs
/atlas.en-us.psc_api.meta/psc_api/api_psc_overview.htm

NEW QUESTION # 54
apublic sector agency implemented Public Sector Solutions for meeting licensing, permitting, and inspection requirements. The inspection team has requested to make a few changes to the existing inspection form. The System Administrator is unable to see the 'Edit" button for the Action Plan template and hence unable to make any changes.
What could be the reason for this?

A. Once published, an Action Plan template cannot be changed.
B. Edit option needs to be added to Action Plan template page layout
C. Action Plan template changes have to be requested to Salesforce support team
D. System Administrator doesn't have "Edit" permissions to Action Plan template

Answer: A

Explanation:
Explanation
Once published, an Action Plan template cannot be changed is the reason why the System Administrator is unable to see the 'Edit' button for the Action Plan template. An Action Plan template is a predefined set of tasks and subtasks that can be applied to records such as cases or permits. Once an Action Plan template is published, it becomes read-only and cannot be edited or deleted. To make changes to a published Action Plan template, the SystemAdministrator needs to clone it and create a new version of it.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_action_plan_templates.htm&type=5&

NEW QUESTION # 55
What are the two key document types that a consultant might be asked to produce for Public Sector Solutions implementation?
Choose 2 answers

A. Marketing Plan
B. User Stories
C. Budget Plan
D. Functional requirements specification (FRS)

Answer: B,D

Explanation:
* Functional Requirements Specification (FRS):
* The FRS is a key document outlining the detailed functional requirements for the system to be implemented. It describes what the system should do, aligning closely with the agency's needs and use cases for Public Sector Solutions.
* User Stories:
* User stories are an Agile artifact describing the functional goals of the system from the perspective of end users. They are concise, actionable, and focus on user needs (e.g., "As a user, I want to apply for a license online to avoid visiting the office").
* User stories help ensure that the implementation focuses on delivering value to end users.
* A. Budget Plan:
* While important for overall project planning, a Budget Plan is not a document typically produced by consultants specific to Public Sector Solutions implementation. It's usually handled by project management teams.
* C. Marketing Plan:
* A Marketing Plan is unrelated to the technical or functional implementation of Salesforce Public Sector Solutions.
Why Not the Other Options?

NEW QUESTION # 56
A government agency recently implemented Public Sector Solutions to drive efficiency in its licensing programs; they are leveraging OmniStudio in their implementation. Post-implementation, some stakeholders still have efficiency concerns with certain parts of licensing processing.
Which OmniStudio feature could a technical consultant recommend to identify potential areas for further Improvement?

A. OmniStudio Tracking Service
B. Event Monitoring
C. Roll Up libraries
D. Field tracking services

Answer: A

Explanation:
OmniStudio Tracking Service is an OmniStudio feature that can be used to identify potential areas for further improvement in licensing processing. OmniStudio Tracking Service allows the government agency to track and analyze how constituents interact with OmniScripts, DataRaptors, Integration Procedures, FlexCards, and other OmniStudio components. The agency can use this data to optimize the performance, usability, and efficiency of their licensing processes. Reference: https://trailhead.salesforce.com/content/learn/modules
/public-sector-solutions-design/track-and-analyze-omnistudio-components

NEW QUESTION # 57
What are the two key document types that a consultant.... Implementation?

A. Budget plan
B. Marketing plan
C. User Stories
D. Functional requirements specification (FRS)

Answer: C,D

Explanation:
In a Salesforce implementation, particularly for Public Sector Solutions, having clear and structured documentation is critical for the success of the project. Two key document types that a consultant should use are:
User Stories:
User Stories are brief descriptions of features or functionalities from the perspective of the end-user. They help in understanding the user's needs and ensure that the development team is aligned with the expected outcomes.
Each User Story typically follows the format: "As a [role], I want [feature] so that [benefit]." This ensures that the requirements are user-centric and provides clear acceptance criteria.
Functional Requirements Specification (FRS):
An FRS is a detailed document that describes the functionality required in the system. It outlines the technical and functional specifications needed to meet the user stories.
The FRS provides a comprehensive guide for developers, detailing what needs to be built, including user interfaces, data models, workflows, and business rules. It ensures that all stakeholders have a clear understanding of the system's functionality.
These documents are essential as they provide a blueprint for the implementation, ensuring all requirements are captured, understood, and agreed upon by all stakeholders.
Reference:
Salesforce Help: Writing User Stories
Salesforce Help: Functional Requirements

NEW QUESTION # 58
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2025 Salesforce Public-Sector-Solutions–Valid Valid Vce

Salesforce Public-Sector-Solutions Exam Syllabus Topics:

100% Pass Quiz 2025 Salesforce Fantastic Valid Public-Sector-Solutions Vce

SalesforcePublic Sector Solutions Accredited Professional Sample Questions (Q53-Q58):

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